TERMS & CONDITIONS



Terms and Conditions for Website Development/Design Services by SheenSol Technologies

Acceptance: These terms and conditions apply to all website development and design services provided by SheenSol Technologies to the Client. No formal signature is required for acceptance. If a Client accepts a quote, it implies full acceptance of these terms.

Charges: Charges for services are defined in the project quotation sent to the Client via email. Quotations are valid for 30 days. SheenSol Technologies may alter or decline to provide a quotation after this period.

Unless otherwise agreed, website design services require an initial payment of 33% of the project quotation before work begins, another 33% after development, and the remaining 33% upon project completion before uploading to the server.

Payment can be made by cheque or bank transfer, payable to SheenSol Technologies.

Client Review: The Client will have the opportunity to review the website’s appearance and content during design and after development. Materials are considered accepted and approved unless the Client notifies SheenSol Technologies of any changes within ten (10) days.

Turnaround Time and Content Control: SheenSol Technologies will deliver the website by the specified date or as agreed upon receiving the initial payment. The Client agrees to designate a primary contact to expedite project progress. The Client is responsible for providing website content, including text, images, movies, and sound files.

Failure to Provide Content: SheenSol Technologies relies on efficiency to meet project schedules. Failure to provide necessary information on time may result in a surcharge of up to 25%. For SEO projects, timely text content delivery is crucial.

Payment: Invoices are issued upon project completion but before the website goes live. Payment is due upon receipt. Unpaid accounts after 30 days may incur a service charge of 1.5% or $30 per month, whichever is higher.

Additional Expenses: The Client is responsible for reimbursing SheenSol Technologies for any extra expenses needed to complete the work, such as special fonts or stock photography.

Web Browsers: SheenSol Technologies designs websites for popular browsers. However, complete functionality across all browsers and operating systems cannot be guaranteed. Updates may require additional work, quoted separately.

Default: Accounts unpaid for 30 days will be considered in default. SheenSol Technologies may remove materials from its web space for unpaid accounts. SheenSol Technologies is not liable for any data loss due to service removal. Cheques with insufficient funds will incur a $25 return charge.

Termination: Termination requests must be made in writing and are effective upon receipt. Invoices for work completed until termination are due within 30 days.

Indemnity: All SheenSol Technologies services must be used for lawful purposes only. The Client agrees to indemnify and hold SheenSol Technologies harmless from any claims resulting from the Client’s use of services.

Copyright: The Client retains copyright to data, files, and graphic logos provided but grants SheenSol Technologies the rights to publish and use this material. Permission and rights for third-party copyrighted materials are the Client’s responsibility. The Client indemnifies SheenSol Technologies from claims related to copyright permissions.

Standard Media Delivery: Text content should be provided electronically, while photographs and graphics should be in high-quality print format or electronic formats like .gif, .jpeg, .png, or .tiff. Returning such materials is not guaranteed.

Design Credit: SheenSol Technologies may include a small credit link or graphic on the Client’s website. A removal fee of 10% of total development charges (or $500 for projects under $5000) applies if the Client requests removal. The Client agrees to allow the website’s inclusion in SheenSol Technologies’s portfolio.

Access Requirements: For third-party server installations, SheenSol Technologies requires temporary read/write access to the Client’s storage directories via FTP and may need to configure additional resources.

Post-Placement Alterations: SheenSol Technologies is not responsible for alterations made by third parties to the website after installation.

Domain Names: The Client is responsible for domain name payments and renewals. SheenSol Technologies is not responsible for domain loss due to non-payment.

General: These terms supersede prior agreements. Payment or online acceptance of terms implies agreement.

Governing Law: This Agreement is governed by English Law.

Liability:

SheenSol Technologies, its Employees, or Agents absolve themselves from any and all liability related to:

  1. Loss or damage resulting from inaccuracies.
  2. Loss or damage due to omissions.
  3. Loss or damage arising from delays or errors, whether due to negligence or any other cause during website production.
  4. Loss or damage to clients’ artwork/photos provided for the site, irrespective of whether the loss or damage is a result of negligence or other factors.

SheenSol Technologies’ entire liability to the Client for any claim or breach of this Agreement, regardless of its origin, including negligence, is limited to the charges paid for the Services under this Agreement pertaining to the specific breach.

Severability:

If any provision of this Agreement is deemed invalid, illegal, or unenforceable, the remaining provisions remain in full force. The Agreement does not become void solely due to the invalidity, illegality, or unenforceability of one provision. An invalid, illegal, or unenforceable provision will be replaced with a mutually acceptable, valid, legal, and enforceable provision that aligns with the parties’ original intent.